IMPROVEMENT AND OPTIMIZING QUEUING MANAGEMENT SYSTEM FOR PUBLIC HOSPITAL IN MALAYSIA
In public hospital, patients always have to wait a longer time to be served by physicians. This is very common to happen in the outpatient department which may lead some negative effects and consequently contributes to a range of public health issues. Hence, it is necessary to overcome this problems by using some effective methods. In this paper, there are some techniques used from the previous research in order to solve the problem of queuing system in public hospital. It can applied in public hospital which facing the same problem.